The importance of a cultural assessment to better understand multicultural consumers
Understanding the individuals receiving care is essential to meet their needs and ensure they are treated with respect and dignity. Knowing their country of birth and the language they speak is a great start, but it isn’t enough information for making informed decisions about their care. In this episode, Marcela Fischer from ECCQ’s Multicultural Advisory […]
Embracing solutions to culturally appropriate care
Australia is becoming more multicultural and we have more seniors from culturally and linguistically diverse backgrounds accessing aged care services. As such, it is important for those delivering their care to understand their cultural needs and meet those needs by providing culturally appropriate care. In this episode Thana Roysmith from ECCQ’s Multicultural Advisory Service is […]
Respectful curiosity – approaching mental health in diverse communities
Not all cultures recognise mental health and wellbeing in the same way western culture does. This episode considers how to approach mental health in culturally and linguistically diverse communities by exploring what it means to be curious, and ways to be respectfully curious. Join Rhee Duthie from ECCQ’s Multicultural Advisory Service and Millie Magada from […]
The experience of accessing culturally appropriate aged care in regional areas – a carer’s perspective
Those living in rural and remote regions have the same rights to culturally appropriate aged care as those in metropolitan areas but their location can sometimes hinder this access. This episode offers the perspective of Adhel, a Sudanese community leader who is caring for her mother in a regional town. Adhel has a conversation with […]
The value of engaging professional interpreters
Being able to understand and be understood is a fundamental human right and with over 20% of Australian households speaking a language other than English, professional interpreters are essential in the provision of this right for culturally diverse communities. Join Jenny Hazlewood from ECCQ’s Partners in Culturally Appropriate Care Program and Diana Padilla from the […]
Working well with culturally diverse clients – the perspective of a bilingual home care worker
Many people who work in aged care in Australia come from a migrant or refugee background and their cultural background and experiences influence the way that they care for other people. This is true for David Vien who became a home care worker for Diversicare (ECCQ’s home care division) after arriving in Australia as a […]
