Every word and gesture Counts

A guide to taking ageism out of Aged Care Language is powerful Language is never neutral: the way we talk about and interact with older people matters. If you automatically think that “old equals bad” and “young equals good,” – if you have never even questioned that – those internalised beliefs will be reflected […]
Strategy and Workforce Planning in the Home Care Sector

The workplace of the future Rapidly evolving business models Role and organisation clarity of purpose New competencies enable delivery – eg technology usage Wellbeing and employee resilience A reexamination of corporate “culture” (maybe) Candidate shortage and talent generally Evolving models of work delivery – eg WFH.
Workforce Hot Topics – Wage Increases for Home Care Workers






Social, Community, Home Care and Disability Services Award 2020 There is a current “Work Value” case before the Fair Work Commission which is seeking to insert a new “Classification Structure” into the SCHaDS Award in home care workers in the Aged Care Industry The goal of the application was to increase the rates of pay […]
Workforce Hot Topics – Fee-Free VET Training






Build your staff capability for less Take advantage of the Fee-Free TAFE Program and get staff qualified for less There are over 90 courses in high-priority areas to choose from including business and IT, creative industries, education and community, environment and animal services, health and science, and service industries Wide range of skill sets, certificates […]
Workforce Fast Facts – March 2023




Aged Care Market KPMG: Aged care market analysis 2022 – Analysis of Australia’s top 25 home care and residential aged care providers. Workforce It is projected that the number of Australians aged 85 years and over will increase from 515,700 in 2018–19, to more than 1.5 million by 2058, with increased frailty and co-morbidities. As […]
Workforce Fast Facts – July 2023




Home Care Workforce Support Program Queensland New changes to the Home Care Workforce Support Program – Based on feedback from the sector, the program has recently been expanded. From 1 June 2023, these new changes include providing: additional support to providers of other care types i.e. residential aged care in rural and regional areas (MMM […]
Workforce Fast Facts – April 2023




Aim Of Workforce Fast Facts – Curation. To draw your attention to things that impact the home care workforce. To highlight and curate information and resources that can build your awareness, knowledge and resources. To enable evidence based, informed decision making and change.
Workforce Shortages – Identifying alternate training, hiring and talent pipelines






Challenges facing the Aged Care Sector: Skills & Labour Shortages – 110,000+ shortage of direct aged-care workers in the next decade Retention Challenges and Workers Entering Retirement – 65,000 workers leaving the Aged-care sector each year, and 20% of current workers plan to leave the sector in the next 12 months Negative Industry Perception – […]
Human Rights & Non-discrimination in Aged Care






In 2021, the World Health Organization released the “Global Report on Ageism”. It contains one of the best definitions of ageism: ‘Ageism refers to the stereotypes (how we think), prejudice (how we feel) and discrimination (how we act) directed towards people on the basis of their age.” [i] Ageism is an obstacle to achieving an aged […]