Search
Close this search box.

The Home Care Workforce Support Program

Presenting this projects’ methodology, observations, learnings and recommendations for the sector, government, and providers.
Home care worker

The Consortium

Council on the Ageing (COTA) Queensland with Consortium partners, Skills Hubs and Skills Generation were contracted by the Australian Government Department of Health and Aged Care to attract, train, and support the attraction and retention of Personal Care Workers (PCWs) across Queensland over 2 years, through the Home Care Workforce Support Program (HCWSP).

About the HCWSP

On 1 March 2021, the Final Report from the Royal Commission into Aged Care Quality and Safety was published (Royal Commission, 2021). In August 2021, the Australian Government announced funding for the ‘Home Care Workforce Support Program’ to provide $91 million over two years.

Objectives of the program

Attract, train and support the retention of an additional 13,000 personal care workers (PCWs) nationally to the home care sector over 2 years by June 2024. (Department of Health and Aged Care, 2021).

Services delivered

Nationally, 6 grant recipients delivered programs of work within their jurisdiction, providing wrap-around services to the Home Care Sector consisting of:

Project Impact

At a glance

The focus of the HCWSP program of work, was to increase the number of Personal Care Workers (PCWs). The Queensland HCWSP adopted four main aims and objectives:

  1. Raising the profile of the PCW role
  2. Attracting the right people to the sector
  3. Screening for the Ideal candidate
  4. Embedding Person-centered care

The impact of the program was measured against four Key Performance Indicators.

New PCWs Employed
0
New Aboriginal and/or Torres Strait Islander PCWs Employed
0
New PCWs Employed From Remote Or Very Remote Queensland
0
PCWs Commencing Aged Care Certification Training
0

Library of Lived Experiences