When something’s not right
You are the real presence of your service in people’s homes and lives. So what happens when you can see something isn’t right? In this episode we talk about how you can be a good ally and an advocate in your role as a care professional.
It’s not just what you say
Communication is not only one of the most important parts of care relationships, but also oftentimes one of the most problematic. Our guests share with us what makes this so important, and so challenging, and share their insights for improving communication in care.
What difference do our differences make?
The care workforce, and people receiving care, are a very diverse bunch. Differences in ethnic and cultural background, gender and sexuality, physical or cognitive conditions, and family and care roles are some of these important areas we are taking a closer look at today.
Building your toolkit
It’s in all the guidance and expectations about care, but what does it really mean to DO person-centred care in real life, and what difference does it make? Find out in this episode of SNACK.
