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Care Workers
The activities involving Care Workers observes trends and learnings including Lead Source, Age Gender, Qualifications, Work Type Preference, and Hours Per Week Preferences. Detailed analysis of the candidate progression then identifies pipeline conversion challenges and opportunities. The profiles were created, informed by surveys and interviews conducted.
Most candidates were attracted to aged care work for altruistic reasons (as well as needing or wanting employment).
Profiles
Four Profiles
Profile One, 30%
- Majority female, not qualified
- Preferred work: domestic assistance
- Later entry
Profile Two, 30%
- Majority female, younger, qualified
- Preferred work: medical/personal care
- Later entry
Profile Three, 15%
- More likely to be male, older, not CALD, not qualified
- Preferred work: gardening/maintenance, domestic assistance, transport and community
- Earlier entry with gradual decline
Profile Four, 25%
- Majority female, younger, qualified
- Preferred work: personal care, domestic assistance, transport and community, gardening and maintenance
- Earlier entry with increasing presence
Surveys and Interviews
The surveys and subsequent graphical representation of the findings covers a multitude of opinions, knowledge and values including Motivation, Experience, Resilience, Training, Supervision and Supports, Health and CALD insights. The full survey data book is available as an Appendix to the Evaluation Report.
In addition to surveys, 10 telephone interviews occurred with current, prospective, and former caregivers involved with Skills Hubs and the HCWSP. These interviews identified common work-related challenges as well as resources available, particularly focusing on training, placement experiences, motivations, and workplace support.
From these interviews, the report highlights what are the motivating and demotivating factors for a care worker, as well as what the job demands are.
This included a review of physical, psychological, social, and organisational challenges. The report calls out that recognising these varied demands is crucial for employers to offer tailored support.
